At Ironwood Flooring Services we are committed to protecting any data that we collect from you. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.
We hold names, address, email and telephone number(s) – details provided by the Customer entirely for the purpose of quoting and carrying out a service.
We will not keep your personal information longer than is necessary; taking into account information needed for future enquiries, maintenance service, applicable legal requirements and limitation periods. Such information will be held in our records for no longer than 7 years and in no circumstances will be used by other businesses.
We will only use your personal information to administer and manage our relationship with you and to comply with applicable laws and regulations.
We may disclose your personal information to third parties in certain circumstances, in particular:
- If we are under a duty to disclose or share your personal information to comply with any legal obligation, or to enforce or apply our terms and conditions of trading.
- To protect the rights, property, or safety of Ironwood Flooring Services, our staff, our customers, or others.
Keeping in touch with you
From time to time we would also like to keep in touch with you; to provide quotations, details of our services. If you do not want to be contacted in this way, please contact us at enquiries@iron-wood.co.uk
You have various rights under GDPR regarding the processing of your personal information, including rights to:
- Request access to personal information we hold about you and details of our processing of your personal information;
- Request us to correct inaccurate personal information;
- Request us to delete personal information in certain circumstances;
- Object to and/or restrict the processing of your personal information on certain grounds.
You can make a request to us in relation to these rights at any time by contacting us at Ironwood Flooring Services. Any information to which you are entitled will be provided within a reasonable timeframe, subject to the exemptions stipulated in applicable data protection laws.
If you have any queries regarding how we use your personal information, you can contact us at any time via email at enquiries@iron-wood.co.uk